
You may face issues securing benefits if the workers’ compensation adjuster won’t return your calls in Georgia. In this situation, you may need to make repeated phone calls, request to speak with the adjuster’s supervisor, or send the adjuster your documents through certified mail.
An Atlanta workers’ compensation lawyer can also help you handle insurance adjusters after a workplace injury and explain how you get the financial relief you need.
What to Do if the Workers’ Comp Adjuster Won’t Return Your Calls
When a workers’ compensation adjuster does not respond, you may want to connect with a skilled workers’ compensation lawyer. You can try other ways of getting a response, such as:
- Calling repeatedly and at different times of the day
- Calling the company and demanding to speak to the adjuster’s supervisor
- Using certified mail to send required documents. The adjuster will have to sign upon receipt and will not be able to deny you sent the paperwork
As you can see, these methods will not make your life easier or reduce stress. They may not even have much of an effect. The better approach is to put your case in an attorney’s hands.
Your Atlanta personal injury lawyer knows what to say to get results and will not accept a settlement lower than you deserve.
If negotiations break down or the adjuster refuses to play fair, your attorney will present your options. Going to trial may be your best choice, and your workers’ compensation lawyer will represent you at every court proceeding.
Get the strong arm
Why a Claims Adjuster Might Not Return Your Calls
Getting hurt on the job or suffering from a work-related illness brings tremendous stress to your life. You have the physical pain and discomfort to contend with, have to see doctor after doctor, lose income, and watch your bills stack up.
Workers’ compensation adjusters have strategic reasons for not returning your calls. Of course, these strategies only benefit the insurance company.
To Delay the Claims Process
When an adjuster refuses to return your calls, they are slowing down or dragging out the claims process, increasing your desperation. They know that without income, you are feeling severe financial stress because of bills piling up.
The more stress you feel, the more desperate you become, and that desperation can push you into accepting any settlement they offer, even one that does not come close to meeting your needs.
Because They Don’t Have to Answer
Adjusters are not legally required to comply with a strict timeline for managing your claim. Therefore, they can ignore your calls, slow the process, and make you desperate enough to take an insultingly low settlement.
Sometimes, adjusters claim they have not responded because they did not receive the documentation you were required to send. Usually, this is just another excuse to slow things down.
You should not have to put up with these dishonorable tactics. Instead, you can hire a workers’ compensation attorney to manage your case. Adjusters are less likely to employ their strategies on an attorney who knows the rules and has experience holding adjusters and insurance companies accountable for following them.
They Are Overworked
Sometimes, insurance adjusters do not return your phone calls because they are overworked. The insurance company just has not hired enough employees. While this situation is not the adjuster’s fault, it is also not your fault.
You still need and deserve to have your claim reviewed promptly. So, what if the workers’ comp adjuster won’t return your calls? You can get legal help in this situation; pressure from an attorney might be what that adjuster needs to give your case attention.
What a Claims Adjuster Does
A claims adjuster evaluates your claim and assesses how much it will cost the insurance company. Often, the adjusters feel pressure from the company to keep costs as low as possible. Components of the adjuster’s job include:
- Investigating your claim
- Getting a recorded statement from you about the accident and your injuries or illness
- Speaking to your employer about the incident or circumstances causing your injury or illness
- Contacting witnesses who can provide more information about the accident
- Deciding whether your claim will be approved or denied
- Organizing appointments with authorized physicians and approving medical care options
- Determining the value of your case and presenting settlement options
If you file a claim, a workers’ compensation adjuster, also called a claim or case manager, handles that claim.
Workers’ compensation benefits can help workers who sustain injuries or develop work-related illnesses. They provide employees with income and coverage for medical care as they recover, bringing some level of financial relief to a very stressful situation.
Who Employs a Workers’ Compensation Claims Adjuster?
The case manager’s employer is the insurance company providing your workers’ compensation benefits. While you might think the adjuster is supposed to be on your side, they are really on their employer’s side. Insurance companies want to minimize their payments to protect their assets.
Workers’ compensation benefits are a critical component of your recovery. You need your own ally when you apply for them, especially when you have to fight for them. An experienced workers’ compensation attorney works and fights for you, not an insurance company or your employer.
Talk to a Lawyer Before Speaking to an Adjuster
Before speaking to a claims adjuster, prepare for those discussions with your attorney. Remember, the adjuster wants to get you back to work as soon as possible so the insurance company can stop your payments. The adjuster knows how to use your words and responses to questions in their favor to achieve their goal.
For example, even the ordinary response of “I’m fine.” when an adjuster asks, “How are you?” can be used to “prove” your condition is not truly worthy of time away from work.
You do not have to handle this complicated process alone. Injured workers can turn to workers’ comp attorneys for professional and personalized support after an on-the-job injury. You can learn how to find a good workers’ compensation lawyer in Atlanta right now.
Let Us Handle a Workers’ Comp Adjuster
What if the workers’ comp adjuster won’t return your calls? When a workers’ compensation adjuster refuses to respond to your calls, your worry and desperation for financial relief will ratchet up no matter how little is offered.
Fortunately, workers’ compensation lawyers at our team at John Foy & Associates have comprehensive knowledge of workers’ compensation laws and experience navigating the claims process. When your claims adjuster does not return your call, call us.
You do not have to suffer through this frustration and risk accepting a settlement lower than what you deserve. Our law firm can take your call, handle your case, and get you the results you need.
404-400-4000 or complete a Free Case Evaluation form